Information We Collect
We may collect your name, phone number, email address, printer brand, printer model, issue details, chat messages, uploaded attachments and basic technical information such as IP address and browser details.
How We Use Information
We use this information to respond to support enquiries, arrange callbacks, provide printer setup or troubleshooting help, maintain chat history, improve our website and keep basic business records.
Sharing
We do not sell your personal information. We may share information only with service providers needed to operate email, hosting, analytics, security or support workflows, or where required by law.
Retention
We keep enquiry and chat records only as long as reasonably needed for support, reporting, legal or operational purposes.
Your Choices
You can request access, correction or deletion of your information by contacting us at 02046281297.
Independent Support Notice
PrintFixQuick is an independent technical support provider and is not affiliated with HP, Epson, Canon, Brother or any other printer manufacturer.